Working with a managed IT service provider (MSP) is very different from having IT personnel on staff. They may not be in the office, but the MSP is very knowledgeable and can offer support 24 hours a day—not just from 9 to 5. Sometimes, you may feel like you are speaking a different language. We have broken down the top 10 terms you should be ... Read More
Mike Hurt

Recent Posts
Managed IT Service Provider Terms to Know
Topics: managed IT services, IT questions
My Computer’s Been Infected! What Do I Do?
We all risk accidentally downloading dangerous malware while browsing the internet. Malicious software can slow our computers, leak sensitive information, and even lead to heavy financial losses. While a few simple techniques can remove many viruses, malicious software is growing more sophisticated, and consulting trained professionals is the ... Read More
Topics: computer repair, computer security, IT questions
Computer Security Tips for Students
A malfunctioning or virus-ridden computer is a nightmare for any student who's trying to research online or save their work after spending hours writing a paper. Before you fall victim to a computer that is lacking in security, use these tips to protect your device and your data.
Read MoreTopics: computer security
Shopping Tips for Buying a Refurbished Computer
We all need up-to-date computers for our professional and personal lives, but buying new can be incredibly expensive. With just a little research, you can buy a refurbished computer that will not only save you hundreds of dollars but can also be more reliable than a new one.
Read MoreTopics: computer repair, computer recycling
No, Your Phone Isn’t Listening to You
You’re out with friends chatting about a co-worker’s baby shower on Saturday afternoon. By the time you get home, your Facebook feed is showing you ads for diapers. Obviously, your phone is listening to you and showing you targeted advertisements…right?
Read MoreTopics: computer security
How to Keep Your Social Security Number Secure
Your Social Security Number (SSN) enables government agencies to identify individuals in their records and businesses to track each individual's financial information. It was originally created to track the earnings histories of U.S. workers ... Read More
Topics: managed IT services, computer security
My Computer Is SO Slow. How Can I Speed It Up?
Even if you have the patience of a saint, waiting for your computer to load can be some of the most maddening moments of your day. Those seconds (or minutes) that you wait for programs or web pages to load can be incredibly frustrating. Fortunately, most of the time you can get rid of those delays without too much trouble or expense. Start by ... Read More
Topics: computer security, computer maintenance
What Should I Do If My Facebook Account Is Hacked?
Many people use Facebook to stay connected with friends and family, to keep up with news and current events, and to entertain themselves with funny videos, games, and other content. Users’ accounts often contain a great deal of personal information, including photos of friends and family. As more and more applications integrate into the ... Read More
Topics: computer security
Can My Mac Be Infected with a Virus?
Many people are passionate about their Apple products for many good reasons. Apple’s user-friendly devices integrate easily and offer simple solutions to many consumers’ professional and personal needs. It’s a common misconception, however, that Macs are virus-proof. Although Macs are less likely to become infected with malware, spyware, or ... Read More
Topics: computer security
Internet Slow or Not Working at All? Try These Tips
The internet has come a long way from when you had to patiently wait minutes for websites and pictures to load, but when your internet slows down, seconds of delay can feel like eons. If websites are slow to load, refresh, or time out before completing actions, or if your internet connectivity is spotty or altogether failing, start by ... Read More
Topics: computer maintenance